Contactus Ealing

Privacy Policy

Effective Date: September 10, 2026

Site: Contactus Ealing (contactusealing.co.uk)

Who We Are

Contactus Ealing (“we,” “our,” or “us”) is a local networking and digital publishing platform run by Carlene Bender in West London. We are committed to protecting your personal information and respecting your privacy when you visit our website, submit a form, or engage with our local services.

Information We Collect

We only collect personal information that you voluntarily provide to us when contacting us, requesting a directory listing, or signing up for local networking updates. This may include:

  • Contact Data: Your name, email address, phone number, and social media handles.
  • Business Information: Your business name, physical address or operational area, services offered, and website links.
  • Communication History: Any details or questions you include when submitting our contact forms or sending us direct emails.
We also collect basic, non-identifying website usage data (such as page views and browser type) via standard analytics to help us improve site navigation.

How We Use Your Information

We use the information we collect to support local businesses and keep our community connected. Specifically, we use your details to:

  • Process and publish your directory listing or event features.
  • Respond to your direct inquiries and messages.
  • Share relevant updates about #EalingHour, the Ealing Business Expo, and local networking opportunities.
  • Improve our website layout and user experience.
We do not sell, rent, or trade your personal information to third parties or marketing agencies.

Third-Party Links & Services

Our website contains links to external platforms, such as social media groups (Facebook, X/Twitter, LinkedIn) and publication archives (Issuu). Once you leave our site, we are not responsible for the privacy practices or content of those external platforms. We encourage you to review the privacy policies of any third-party site you visit.

Cookies

Our website uses essential cookies to ensure smooth site functionality. We may also use basic analytics cookies to understand how visitors interact with our pages. You can choose to disable cookies through your web browser settings at any time.

Your Rights Under UK GDPR

If you are a UK resident, you have rights regarding your personal data:

  • Access & Correction: You can request a copy of the personal information we hold about you or ask us to update incorrect details.
  • Deletion: You can ask us to remove your business details or contact information from our active databases at any time.
  • Opt-Out: You can unsubscribe from marketing communications or community updates by clicking the link in our emails or messaging us directly.

Contact Us About Your Data

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please reach out to us:

  • Data Lead: Carlene Bender
  • Email: info@contactusealing.co.uk
  • Location: Ealing, West London, UK